FAQs

We’re here to help

Here you will find everything you need to learn how CrewTraka works.
Below there is a library of short videos explaining how our features work, you can search to find a specific topic.
If you can’t find what you are looking for don’t worry, simply email us and someone can assist you.

Or click here to view our Quick Start Instructions or CrewTraka Work Flow

Can I sign up for CrewTraka directly on my mobile?

No. You need to sign up here on our website using your PC or iPad. Once you have an account you can invite your crew to download the app and they will get a unique code to link to your company or business. You can also invite yourself using your mobile and list yourself as a manager.

Do you offer training?

Yes – We offer full support and training at no cost to you. We have a library of VERY short video tutorials below if you get stuck and also have crew standing by to help you when using the platform for the first time. So feel free to give us a call on 03 8888 6032

Upgrading

You can upgrade at any time. Simple go to the setting page > payment setting s and click the update plan button.

Are there any hidden costs?

No. Every user gets to use the full suite of tools. There are no ‘add-ons’ or extra charges for anything. No matter which package you choose you get one with the lot.

Cancellation

Want to cancel? NO matter what the reason, you can cancel at anytime.

Is the app Free?

Yes. The app is free for all crew members no matter what level package you are on.

…or search our video library.